FROM THE EDITOR'S PEN
/ A Spoonful of Sugar, Indeed
Further proof of the distance between my seat and the seat
of power: A law to delay the nationís transition to digital
television (that I mentioned in the first newsletter of the
year) is wending its way through congress as I write this
missive. By the time you read this, the house will have
voted on supporting (or not) a delay from late February to
June. The senate already approved the delay. To most of us,
this means little; but to those with analog television sets,
you will get four more months to procrastinate.
This past weekend, I got together with some friends of mine
from Canada who I havenít seen for many years. We met at a
restaurant on Fort Lauderdale beach; but for those living
through this ice storm that is making its way across the
country, you can pretend that we were in the Yukon
Territory. Anyway, as we sat watching the beach (iceberg),
the topic of conversation came around to patient advocates.
Many hospitals are starting to offer customer service
through a staff person called a patient advocate. One of my
friends had been in and out of the hospital over the past
few years and was talking about how much better his hospital
stays had become once his hospital hired a patient advocate.
Then again, he believes that his situation may have been
somewhat unique since (seriously) his patient advocate's
name is Julie Andrews.
Please share your stories about dealing with hospital
join Catwoman at the Parrot Jungle (and watch the feathers
fly.) Julie Newmar
is our keynote speaker at the third annual Miami Fearless
upcoming Fearless Caregiver Conferences