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Long-Term Care

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What to Look for in a Nursing Home
(Page 3 of 5)
  • Are you able to talk with residents about how they like the residence and staff?

  • Do the residents seem to be appropriate housemates for your loved one?

  • Are staff appropriately dressed, personable and outgoing?

  • Are the staff members that you pass during your tour friendly to you?

  • Are visits with the resident welcome at any time?

  • Is the community well-designed for resident's needs?

  • Are the recreational and non-living spaces free from storage items or other obstacles?

  • Is the floor plan easy to follow?

  • Are doorways, hallways and rooms accommodating to wheel chairs and walkers?

  • Are elevators available for those unable to use stairways?

  • Are hand rails available to aid in walking?

  • Are cupboards and shelves easy to reach?

  • Are doors of a non-skid material and carpets firm to ease walking?

  • Does the residence have good natural and artificial lighting?

  • Is the residence clean, free of odors and appropriately heated/cooled?

  • Does the residence meet local and/or state licensing requirements?

  • Needs assessments, contracts, costs & finances

  • Is there a written plan for the care of each resident?

  • How long after admission is this care plan written?

  • Are the family and resident involved in writing the care plan?

  • What is the procedure for assessing a potential resident's need for services and are those needs reassessed periodically?

  • Can a resident be discharged for refusing to comply with a care plan?

  • When may a contract be terminated and what are refund policies?

  • Are there any government, private or corporate programs available to help cover the cost of services to the resident.

  • Is a contractual agreement available to include accommodations, personal care, health care and supportive services?

  • Are additional services available if the resident's needs changes?

  • Are there different costs for various levels or categories of services?

  • How do you pay for additional services such as nursing care when needed on a temporary basis?

  • What are the billing, payment and credit policies? May a resident handle their own finances with staff assistance if able, or should a family member or outside party be designated to do so?

  • What is the policy on insurance and personal property?

  • Is staff available to meet scheduled and unscheduled needs?


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