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Your Home Health Care Aide:
Establishing A Positive Relationship

by Kim Champion
(Page 2 of 2)

State your preferences from the start

The best way to get exactly what you want is to be specific. Give a detailed request to the agency so that the aide they send will meet your needs. Items to include are your household rules, such as "no smoking" or "kosher kitchen". Also express your daily routines and how to follow the, such as "up at 7 a.m.", "breakfast first, medicine second, shower last" , "I need privacy from 9 a.m. to 11 a.m.", "transportation to salon every Friday, using employee's car".

Give feedback to the agency on a timely basis

"Nip it in the bud," is good advice. Most problems start out small and can be best resolved when addressed promptly. If you are experiencing a problem with the aide, call the agency. This benefits you in two ways: you do not have to be involved in reprimanding the aide, and it prompts the agency to diplomatically resolve the problem. Employee supervision is the responsibility of the agency. If the problem cannot be resolved to your satisfaction, request the agency send a different aide. The agency will handle the hiring and firing for you.

If you start off with honesty and communication, having a home health care aide will be a successful and beneficial experience.

 


Kim Champion is the owner of Champion Home Health Care, Inc., 1801 Cliny Moore Road, Suite 104, Boca Raton, FL  33487; 561-347-0440.


 

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