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Your Home Health Care Aide:
Establishing A Positive Relationship
State your preferences from the start
The best way to get exactly what you
want is to be specific. Give a detailed request to the
agency so that the aide they send will meet your needs.
Items to include are your household rules, such as "no
smoking" or "kosher kitchen". Also express your daily
routines and how to follow the, such as "up at 7 a.m.",
"breakfast first, medicine second, shower last" , "I
need privacy from 9 a.m. to 11 a.m.", "transportation to
salon every Friday, using employee's car".
Give feedback to the agency on a timely
"Nip it in the bud," is good advice.
Most problems start out small and can be best resolved
when addressed promptly. If you are experiencing a
problem with the aide, call the agency. This benefits
you in two ways: you do not have to be involved in
reprimanding the aide, and it prompts the agency to
diplomatically resolve the problem. Employee supervision
is the responsibility of the agency. If the problem
cannot be resolved to your satisfaction, request the
agency send a different aide. The agency will handle the
hiring and firing for you.
If you start off with honesty and
communication, having a home health care aide will be a
successful and beneficial experience.
Kim Champion is the owner of
Champion Home Health Care, Inc., 1801 Cliny Moore
Road, Suite 104, Boca Raton, FL 33487;