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My Mother Doesn’t Listen To Me!
The New Role Of Eldercare Mediation
By Doris Haas, RN, CCM, CMC
Eldercare Mediation deals with any
conflicts involving seniors and their families.
Sometimes children argue about their parents’ care.
Sometimes seniors argue with their children. When
the conflict begins to deteriorate relationships, a
mediator should be called in.
Why Try Mediation?
Mediation is private and confidential.
Participants can express themselves in a safe situation
where the other participants listen. Mediators
keep the focus on the issues so that families can move
beyond underlying problems. Exploration of
different options and creative problem solving is
encouraged. They become empowered and design their
own agreements. Older persons participate if able,
which gives them maximum control over basic life
decisions. This approach is non-adversarial.
What Kinds Of Issues Can Be Mediated?
issues – sharing of information
7. Respite care and
support for caregivers
household care and maintenance
Safety/risk-taking/autonomy – should autonomy be
10. Needs of other family members
11. Less restrictive alternatives to
How Successful Is Mediation?
In a recent study, 8 out of 10 cases were successfully
resolved; 8.5 out of 10 mediated cases were followed
through by the parties. The success rate is so
high because the solutions are designed by the parties
themselves. Even if an agreement is not reached,
the parties will walk away with clarified issues and a
better understanding of each other’s viewpoints.