State your preferences from the
The best way to get exactly what you want is to be
specific. Give a detailed request to the agency so that
the aide they send will meet your needs. Items to
include are your household rules, such as “no smoking”
or “kosher kitchen”.
Also express your daily routines and how to follow them,
such as “up at 7 a.m.”, “breakfast first, medicine
second, shower last”, “I need privacy from 9 a.m. to 11
a.m.”, “transportation to salon every Friday, using
Give feedback to the agency on a timely basis
“Nip it in the bud,” is good advice. Most problems start
out small and can be best resolved when addressed
promptly. If you are experiencing a problem with the
aide, call the agency. This benefits you in two ways:
you do not have to be involved in reprimanding the aide,
and it prompts the agency to diplomatically resolve the
problem. Employee supervision is the responsibility of
the agency. If the problem cannot be resolved to your
satisfaction, request the agency send a different aide.
The agency will handle the hiring and firing for you.
If you start off with honesty and communication, having
a home health care aide will be a successful and
Kim Champion is the owner of
Champion Home Health Care, Inc., serving South Florida.