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By Michael Plontz, Staff Writer
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Is there a free evaluation visit?
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Is this agency certified?
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Is it accredited?
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What is the agency’s philosophy?
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What is the agency’s reputation in
the community?
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What type of personnel are
available?
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How are the employees screened?
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If you don’t like an employee, can
you request a different one?
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Are the employees insured?
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What is done if an employee cancels?
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Does the agency provide any
specialty services?
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Can you drive me to an appointment
if necessary?
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Does the nurse have a written plan
of care and does he or she do follow-up visits?
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Will my insurance pay for this?
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Will my insurance pay for private
duty or long-term nursing?
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What is the cost the cost per hour?
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If I have no resources, can you
refer me to an agency that can assist me?