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Emotional First Aid

By Janet Buell
(Page 3 of 3)  

Directions: Take turns with your partner asking and answering the set of questions below. As you ask the questions, follow these few simple rules: listen, don’t talk; be compassionate, not critical; show great interest; be persistent; acknowledge responses with a simple “ok” or “uh huh.”  

    Recall a time when you were unable to help someone. Tell me about it. Did you make any decisions at that time?

    Recall a time when you succeeded in helping someone. Tell me about it. Did you make any decisions at that time?

    Recall a time when you did not receive effective help. Tell me about it. Did you make any decisions at that time?

    Recall a time when you received effective help. Tell me about it. Did you make any decisions at that time?

If you would like a copy of The Emotional First Aid Manual, send a request to Innovations Press at P.O. Box 4800, Mission Viejo, CA 92690 or order online at www.innovationspress.net. If the cost of the book ($19.00) is prohibitive, let the publisher know, as funds have been donated to provide copies to anyone who cannot afford one.   
 


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