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Take Time
By Amy Kaser, RN
As a Registered Nurse, my previous
practice has been primarily focused on the individual
with the disease process. I am now in a position that is
focused on the Caregiver. The National Family Caregiver
Program under the Older Americans Act of 2000 has been
the catalyst to change how our health care system is
viewing Caregivers. My new role is a Caregiver Support
Coordinator for The Area Agency on Aging, Region 9 in
Byesville, Ohio.
The past year has taught me many things that we, as
professionals, need to consider when treating our
patients.
TAKE TIME TO LISTEN TO THE PRIMARY CAREGIVER
Many times in our busy day, we hurry through our
conversations with the caregivers. I have learned that
caregivers have a wealth of information to share with
you about their loved one. Why reinvent the wheel if you
don’t have to?
ASK THE CAREGIVER FOR THEIR INPUT WHEN DEALING WITH
UNIQUE ISSUES.
Remember the primary caregiver is oftentimes with the
patient 24/7 and they face and have found creative ways
to deal with many issues such as toileting, bathing,
dressing, etc.
BE SURE THE CAREGIVER IS TAKING CARE OF HIMSELF OR
HERSELF
Studies have shown that the stress caused by caregiving
leads to depression, poor health, and even death. By
giving the caregiver permission to take care of
themselves, and at times insist they do, could literally
be the difference between life and death.
TAKE TIME TO GUIDE THE CAREGIVER TO THE PROPER
ASSISTANCE
Many caregivers are willing to do the leg work if they
only knew what direction to turn. The Area Agency on
Aging is a great first step. Our agency has many
contacts, and assessors that will come into the home and
inform the caregiver of the options available to them.
The assessment is free. This may be different in your
area, but every Area Agency is a good place to start.
ALLOW THE CAREGIVER TO VENT THEIR CONCERNS
I have found that many caregivers just need to vent and
not be judged. Allowing the caregiver to openly express
their concerns and desires is of utmost importance.
Remember, their concerns may not be a personal attack on
the care being received, but a way for them to release
stressful feelings, etc.
LAUGH WITH THE CAREGIVER
Finding the humor in a situation is such a stress
reliever. Remember there may be times where humor is not
appropriate. Give the caregiver permission to laugh,
help them see the humor, let them know that it is ok to
laugh at a situation not at the person. There’s a big
difference.
GIVE THE CAREGIVER THE PROPER TOOLS/ TRAINING
Caregivers become frustrated when there is improper
training and tools. Be sure they understand the
procedures, equipment, who to call if there is a
problem, how to problem solve. Provide or develop
resources to help caregivers learn more about services,
issues and techniques.
GIVE THE CAREGIVER PERMISSION TO SAY “I’ve had enough”
At some point the caregiver has given all they can,
their own health has declined, or their loved ones
health as declined. Assist them in the process of what
to do next; give them options, allow them to talk
through their concerns.
EDUCATE, EDUCATE, EDUCATE
The more a caregiver can plan ahead and be made aware of
issues in advance, the more effective and satisfied they
will be in caregiving.
Amy Kaser, RN has been a registered nurse for 16 years
has experience in ICU, Dementia Care, and currently
works as a Caregiver Support Coordination for the Area
Agency on Aging, Region 9 Byesville, Ohio
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